Privacy Policy

Privacy Policy

MRI Veterinary Solutions values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Clinic or business information

  • Payment and billing details

  • Account login credentials

  • Usage and platform interaction data

2. How We Use Information

Your information is used to:

  • Create and manage user accounts

  • Process payments and subscriptions

  • Facilitate technician bookings

  • Communicate important updates or service notices

  • Improve platform functionality and user experience

  • Enforce platform policies and usage limitations

3. Payment Information

Payment information is processed through secure third party payment providers. We do not store full payment card details on our servers.

4. Data Sharing

We do not sell or rent personal information. Information may be shared only with:

  • Payment processors

  • Hosting and technical service providers

  • Legal authorities if required by law

5. Data Security

We implement reasonable administrative, technical, and security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6. User Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials and ensuring that any uploaded data complies with applicable laws and professional standards.

7. Platform Usage Limitation

Bookings exceeding 30 total hours per clinic within a scheduled period are not permitted. MRI Veterinary Solutions reserves the right to cancel or modify bookings that exceed this limit. Enforcement of this limitation may require review of account activity and booking data.

8. Cookies & Analytics

The Platform may use cookies or analytics tools to improve performance and understand usage trends.

9. Data Retention

We retain user information only as long as necessary to provide services or comply with legal obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. A continued use of the Platform constitutes acceptance of any updates

11. Contact Us

For privacy related questions or concerns, please contact us through the Contact Information page on our website.